Your Privacy Is Our Responsibility
By creating an account or using the 99ar platform, you consent to this Privacy Policy. This policy is part of our Terms and ConditionsBest read alongside for better understanding.
Privacy Core security principles
Why 99ar Is Trusted to Protect Your Data
Encrypted Data Storage
All your personal data is stored with SSL encryption and advanced security technology. Unauthorised access is completely prevented.
Your Data Is Never Sold to Third Parties
99ar never sells your personal information to advertisers or third parties. Your privacy is inviolable.
Minimal data collection
We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
Compliance with Legal Standards
99ar operates in compliance with international data protection laws and the guidelines of gaming licensing authorities.
Ad controls
You may opt out of marketing communications at any time. We fully respect your preferences.
Right to Erasure
Subject to certain conditions being met, you may request the deletion of your personal data. We are committed to providing full cooperation.
Table of contents
1 What Data We Collect 2 How We Collect Your Data 3 Purpose of Data Use 4 Data Sharing Policy 5 Cookie Policy 6 Data Retention 7 Your Rights 8 Security Measures 9 Privacy of Minors 10 Policy Updates 11 Contact1 What Types of Information We Collect
We collect various types of information when you create an account or use 99ar's services. This Privacy Policy clearly explains what data is collected and why.
Identity-Related Information:
- Full name, date of birth, and nationality
- National ID or passport number (for KYC verification)
- Email Address & Mobile Number
- Residential address
Financial Information:
- Payment method details (mobile banking number or bank account)
- Transaction history and amounts
- Deposit & Withdrawal Records
Technical information:
- IP Address & Device Information
- Browser type and version
- Login time and location data
- Gaming Activity Log
2 How We Collect Your Data
99ar collects your information in several ways. Each method is transparent and based on your consent.
- Information provided directly: Information you provide directly during registration, account verification, and profile updates.
- Automatically collected: Data collected through cookies, pixels, and analytics tools while you use our site or app.
- Received from Third Parties: Limited information received from payment processors or identity verification services, used solely for security purposes.
- Gaming Activity: Records of gaming history, bet amounts, and outcomes.
| Type of Data | Methods of collection | Purpose |
|---|---|---|
| Identity Information | Registration Form | Account Verification |
| Financial Information | Payment Processing | Processing transactions |
| Technical information | Automatic | Security & Improvements |
| Gaming History | Platform logs | Responsible Gaming |
3 Purpose of Data Use
99ar uses your information for the purposes listed below. Each use is lawful and transparent:
- Account Management: For registration, login, and profile verification purposes.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Service: To resolve your complaints and queries promptly.
- Fraud Prevention: For account security and detection of suspicious activity.
- Legal Obligations: To comply with licensing requirements and regulatory authority directives.
- Responsible Gaming: To monitor gaming behavior and provide assistance when needed.
- Service Improvement: For analytics purposes to improve your experience on the platform.
- Promotional communications: To send you offers and updates with your consent.
Your information is not used for any purposes beyond those listed above.
4 Data Sharing & Disclosure Policy
99ar never sells your data. However, information may be shared in the following limited circumstances:
- Payment Processors: Financial information required to process transactions is shared solely for the purpose of completing those transactions.
- Identity Verification Services: Limited information is shared with accredited verification agencies for the KYC process.
- Legal Authorities: Information may be disclosed pursuant to a court order or a valid request from a regulatory authority.
- Security Agencies: In cases of detected fraud or illegal activity, relevant information may be shared as necessary.
Important Notice
When sharing information with third parties, strict confidentiality agreements are in place. They may only use the information for specified purposes.
5 Cookie Policy
99ar's website and app use cookies — small text files stored on your device that help us improve the quality of our services.
For login sessions, security, and core platform functionality. Disabling these cookies will prevent the site from working properly.
To monitor site usage and improve service quality. You can disable these through your browser settings.
To remember your language, theme, and personal preferences — making your experience more convenient.
To show you relevant offers and promotions. These cookies are not activated without your consent.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain services.
6 Data Retention & Periods
99ar does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
- Account Information: For the duration of an active account and up to 5 years after closure for legal purposes.
- Transaction records: Up to 7 years in accordance with financial regulatory requirements.
- Gaming Log: Responsible gaming and dispute resolution records are retained for a maximum of 3 years.
- Communication records: Customer service records are retained for a maximum of 2 years.
- Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
Once the retention period ends, data is securely deleted or fully anonymized.
7 Your Rights
Under 99ar's Privacy Policy, you have several important rights. We respect these rights and make them easy to exercise.
How to Exercise Your Rights?
To exercise any of your rights, please contact our support team. We are obligated to respond to your request within 30 business days.
8 Security Measures
99ar has implemented the highest technical and organisational measures to protect your data. Our security infrastructure meets international standards.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
- Firewall & DDoS protection: Advanced technology is used to prevent cyberattacks.
- Regular Security Audits: Regular audits are conducted by independent security experts.
- Staff Training: All staff involved in data handling undergo rigorous privacy training.
- Access Control: Only authorized staff have limited access to data on a need-to-know basis.
- Incident Response Plan: A rapid response plan is in place to handle any security breaches and notify affected members promptly.
Please note, however, that no system on the internet is 100% secure. Keeping your password confidential and reporting any suspicious activity to us is essential.
9 Privacy of Minors
99ar is a responsible gaming platform. We strictly ensure that our services are available to adults only.
- No one under the age of 18 is permitted to register.
- Age verification is mandatory at the point of registration.
- No data relating to minors is collected or stored.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
- If parents report any misuse involving a minor, we take prompt action.
As a parent, monitor your child's online activity. If you have any concerns, please contact our support team.
10 Privacy Policy Updates
99ar reserves the right to update this Privacy Policy at any time. When changes are made:
- A notice will be displayed on the website and the updated date will appear at the top of the page.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- If you do not agree with the updated policy, you have the right to close your account.
We recommend visiting our Privacy Policy page regularly.
11 Contact & complaints
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:
- Email: [email protected] (for general inquiries)
- Privacy Team: [email protected] (for privacy-specific requests)
- Response time: Up to 30 business days
- Urgent Matters: Security breaches are responded to within 72 hours
Our customer support team is available 24 hours a day, 7 days a week.
We Are Here for You
Protecting your privacy is our top priority. Feel free to reach out to us with any concerns.
Frequently asked questions — Privacy
Answers to Common Questions About the Privacy Policy
Choose 99ar for Safe Gaming
Enjoy the best gaming experience at 99ar with your privacy and security fully protected. Register today and claim your welcome bonus.